/Pati Smus Book a call ↗
Direction · Execution · People

The Product Health Check for your product organisation

In 20 days, I’ll show you where your product strategy, ways of working and team culture are holding back your results, and give you a 90-day plan with the changes that will matter most.

Specialised inSaaSHealthcare & HealthtechEdtech
What you get

A clear picture, and a plan you can act on.

Prioritised findings

A concise report on where your strategy, ways of working and team culture help you, where they hold you back, and how they affect each other.

A 90-day roadmap

What to change first, what can wait, and what to keep. Practical next steps your team can start on right away.

A leadership readout

One session with your leadership team to walk through the findings and agree on next steps together.

The path

From first call to an agreed plan, in 20 days.

The exact timing depends on your and your team’s availability. The scope stays fixed.

  1. Before we startA free 30-minute fit callWe talk about your situation and goals. If the Product Health Check isn’t the right fit, I’ll tell you. If it is, we agree the scope and sign the contract and NDA.
  2. Phase 1 · Week 1ListenI review your strategy, goals and key documents, and interview 4–6 people from leadership and management.Outcome: the full picture, as your leadership sees it.
  3. Phase 2 · Weeks 1–2Look deeperA team survey and conversations with the team. I look at how work really happens: workflows, decisions, measurement and AI use.Outcome: the gap between how work is described and how it actually happens.
  4. Phase 3 · Weeks 2–3DecideI connect the findings across the three checks, write the report and the 90-day roadmap, and we walk through it in a leadership readout.Outcome: agreed priorities and a plan your team can start on right away.

After the Product Health Check, it’s your choice. Run the roadmap yourselves, or get my support with implementing it. Follow-up work is scoped separately. No obligation.

Is it for you?

Don’t wait for the symptoms.

Products and teams are being rewritten almost month by month. You don’t need a crisis to check where you stand.

Something feels off.

Three months ago it all worked. Now there’s friction: decisions slow down, priorities blur, or AI tools don’t deliver what they promised.

All good, but the ground is moving.

Nothing is broken, but how products get built is changing fast, and you want to know you’re ready for what’s next.

Growth has gone flat.

Revenue isn’t moving, and it’s not clear whether the cause is the strategy, the way you work or the team.

Made for CEOs, founders, and product and engineering leaders at healthcare and education companies: healthtech and edtech SaaS, digital health products, learning platforms, and management systems for clinics, schools and other institutions.

What I look at

Three checks, done together.

A sound strategy can fail without the operations to deliver it. Good processes can stall in a culture with low trust. A great culture can lack a clear link to business outcomes. The problem rarely sits in one layer. It lives in between.

01 · Direction Check

Are we building the right things?

Product vision, strategic bets and priorities, how assumptions get tested, and whether the strategy really supports your business and revenue goals.

You’ll know: which bets are worth keeping, and which ones you should drop.

02 · Execution Check

How does strategy become results?

Your operating model, workflows, how outcomes are measured, how decisions and ownership work, and where AI genuinely helps.

You’ll know: where work gets stuck between strategy and delivery.

03 · People Check

Can people do their best work?

Trust, ownership, psychological safety, flexibility, growth, and whether people are treated as partners in the business.

You’ll know: whether your culture is fuelling your strategy or working against it.

AI across all three

AI speeds up some parts of product work and slows down others: fixes, iteration and testing often take longer. Many teams adopted AI for the sake of AI. I look at where it truly helps in your strategy, your workflows and your team. Automate the task. Keep the judgment.

Who you’ll work with

Pati Smus

  • 15+ years in product and design, most recently Group Director of Product at a healthtech group, reporting to the CEO and owning two business lines
  • Grew monthly active patients from 400k to 1M+ in 2.5 years, with churn below 2% a year for three years
  • The main driver of moving delivery teams to the Product Operating Model
  • Led a PoC built with agentic engineering in 2 months instead of roughly a year
  • Grew a product team from 2 to 8 people: three promotions, one departure in three years
  • Worked with teams in the US, the UK, Switzerland and Poland
She moved us from shipping features to delivering outcomes, gave teams real problems to solve instead of solutions to build.
Martyna Wojtaś, PhD · Product Manager
As an engineer and an engineering leader I have never worked with a better product person than Patrycja and I’ve worked with many.
Michał Węgrzyn · AI-native engineer, engineering leadership
Patrycja is one of those rare people who lead with both heart and clarity.
Bart Rogacewicz · Product Manager
More kind words ↗
Price and scope

One fixed fee. A clear scope.

Not includedImplementing the recommendations, building or deploying AI agents, extra interviews beyond the agreed number, and ongoing advisory. Follow-up work can be scoped separately.

Guarantees and promisesNo long contracts and no big promises. A fixed scope, a fixed fee, and an honest answer on the first call about whether this is right for you.

€4,500Fixed fee
Timeline20 days, depending on your and your team’s availability
Interviews4–6, leadership and managers
Team inputSurvey and team conversations
FormatRemote, over Zoom · NDA with the contract
You getReport, 90-day roadmap, leadership readout
Payment50% when we sign the contract, 50% after the readout
Founding clients€3,900 for the first 2 companies, in exchange for structured feedback
Book a free 30-minute call ↗
Questions

Before we talk

How much of my team’s time will it take?

About 9–10 hours in total: the leadership interviews and team conversations with me, spread across the 20 days.

Is it remote?

Yes. Everything happens remotely.

What about confidentiality?

We sign an NDA together with the contract, before I see any of your documents.

What happens after the Product Health Check?

You get a report and a 90-day roadmap your team can act on. If you’d like support with implementing it, we can scope that separately. There’s no obligation.

Do you implement the changes or build AI agents?

The Product Health Check is a diagnosis and a plan, not an implementation project. I don’t build or deploy AI agents. I help you see where AI really adds value in how you build products.

What if the Product Health Check isn’t right for us?

That’s what the free 30-minute call is for. If it isn’t the right fit, I’ll tell you.

Why does it take 20 days?

The scope is fixed. The timing depends on how quickly we can schedule interviews with your leadership, managers and team.

Next step

Let’s see if it fits.

A free 30-minute conversation about your situation. If the Product Health Check isn’t the right fit, I’ll tell you.

  1. Step 1Book a free 30-minute call with the form.
  2. Step 2We agree the scope and sign the contract and NDA.
  3. Step 3We start within 5 working days.

I take on 2 Product Health Checks a month.